What is your return policy?Updated 9 months ago

Our generous 30-day return policy allows for full-priced Esther the label items to be returned back to us for a store credit or exchange. Esther Luxe items can be returned back to us for a refund, store credit or exchange. 

There are some minimal exclusions such as Final Sale Styles, Marketplace Items, Earrings, Intimates, Body accessories & Beauty products. We unfortunately cannot accept returns for these items.

To see whether your item is marketplace or part of our Esther the label or Esther luxe collection simply check the description found on our product pages, please see the below example:

We understand that in some cases exceptions will need to be made so we kindly ask that if your experience has fallen short of your expectations please reach out to our friendly customer happiness team so that we can assist you.