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Esther & co.

<span id="isPasted" style="color: rgb(17, 17, 17); font-family: Futura, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.375px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We have multiple payments options so you can secure the Esther styles you love. &#x1F64C; &#xA0;<span style="color: rgb(17, 17, 17); font-family: Futura, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.375px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We offer payment via Visa, Mastercard, AMEX, Apple Pay, Shop Pay, Google Pay, PayPal, Afterpay (AU only) and Zip Pay (AU only) and Coinbase Commerce. &#x1F4B3;&#xA0;

We have multiple payments options so you can secure the Esther styles you love. 🙌. We offer payment via Visa, Mastercard, AMEX, Apple Pay, Shop Pay, Google Pay, PayPal, Afterpay (AU only) and Zip Pay (AU only) and Coinbase Commerce. 💳

What payment options do you have?

Payments

Are discount codes valid during sales?

Why is my discount code not working?

Welcome Code

How do I use a promo code?

Promotions & Discount Codes

What does 'final sale' mean?

Do you restock?

I have a specific product question

Product Questions

What is Esther VIP rewards?

How do I redeem points?

How do I earn points?

How do I access my account?

Royal Rewards

When will my order be shipped?

International Orders: Will I be charged duties or taxes?

Order Questions

What should I do if I received a faulty item/the incorrect size?

Can I change/cancel my online order after I have placed it?

How do I change my address once my order has been shipped?

What happens if my parcel doesn't arrive, or is lost in transit?

Orders: Can I update my email address?

Order Issues

Australia: What is your shipping timeframe & rates?

New Zealand: What is your shipping timeframes & rates?

USA: What is your shipping timeframe & rates?

Canada: What are your shipping timeframe & rates?

Rest of the World: What is your shipping timeframes & rates?

What shipping method is used for Exchanges?

What is Esther Shipping Insurance?

What do I do if the tracking has not updated?

How do I track my order?

Shipping & Delivery

What is your return policy?

How do I lodge a return?

How do I lodge an Exchange?

What payment methods can I use when exchanging an item?

Can I return a 'final sale' item?

What are the handling fees on returns?

What if my item arrives faulty?

What if I received the wrong item?

I don't have a printer, how do I return my item?

Can I combine returns from separate orders?

Why haven't I received my return label?

Store Credit/Gift Card Expiry date Extension

Returns

What is Afterpay or Zip?

How do I use a gift voucher or store credit?

I cannot find my gift voucher/store credit, what should I do?

Why does my order appear in USD at checkout?

Who do I contact if I'm having trouble ordering online?

I am having trouble with Buy Now, Pay Later

Technical

Garment Care

Ownership and Risk

How do I know what size I am?

Wear and Tear

General Enquiry

Other

What payment options do you have?Updated 6 months ago